About Support Incident Tracker
Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them. Features Web...
Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.
Features
- Web based: easy to install and use
- Configurable service levels (SLA's)
- Tracks all inbound and outbound emails
- LDAP Integration (Support for Active Directory, eDirectory, openLDAP)
- Support for over 19 languages (and counting) + much more...
Previous Versions
Here you can find the changelog of Support Incident Tracker since it was posted on our website on 2015-04-27 03:00:00.
The latest version is 3.67 and it was updated on 2024-04-19 23:39:28. See below the changes in each version.
Support Incident Tracker version 3.67
Updated At: 2013-03-03
Support Incident Tracker version 3.62
Updated At: 2011-02-21
Changes: Several fixes and updates
Disclaimer
External Download
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